Account & Sign-In 4

• Signing In: Password, Magic Link and Single Sign-On
• Billing and Subscription
• User Management: Add or Invite Users
• When you invite sub-users, Assign a Device to them!

Surveys & Questions 7

• Questions: Rearrange Question Order
• Surveys: Creating a Survey & Add Questions to the Survey
• How to Create Survey
• Questions: How to Create Conditional Questions
• iPad App Settings: Add Question Notice Text

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Devices & iPad Settings 14

• iPad App Settings: Overview & Summary Page
• iPad App Settings: Survey Completion Page
• iPad App Settings: Upload Custom Background Image
• iPad App Settings: Survey Abandon Reset
• iPad App Settings: Upload Logo

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iPad Setup 5

• Not a SS iPad? How to Adjust Settings for Kiosk Mode
• Exiting Kiosk Survey Mode
• Guided Access Mode - Setup
• iPad Kiosk - Requirements
• Launching Your Survey On Your iPad Device

Notifications & Tasks 3

• Device Offline Alerts
• Task Management: Follow Up on Feedback
• Task Management Notifications - Feedback Kiosk Survey

Reporting & Exports 7

• Average Score Calculation
• Total Rates Definition
• Scheduled Reports: Automatic Excel Exports by Email
• AI Highlights and AI Question Review
• Rates: Exporting Feedback Rates to Excel

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Troubleshooting 6

• iPad is Unresponsive or not Performing as Expected
• SurveyStance iPad App Unresponsive
• Checking if Device is in Kiosk Mode (Displaying Surveys)
• SurveyStance App - Device ID Not Found Error
• Checking iPad WiFi Connectivity

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Setup 6

• Creating Surveys
• Embedding OneClick Survey into Email Signature
• Notifications: Rating & Landing Page Completion
• Require Rate Confirmation
• Placeholder Tags

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Landing Page 4

• Landing Page Setup
• Landing Page Fields Optional for Anonymous Feedback
• Landing Page text color, background color and accent color - One Click Feedback/ Email Signature Surveys
• Rate Specific Landing Page Questions

Integration Guides 4

• Freshdesk + SurveyStance Integration
• Zapier + SurveyStance Integration
• SurveyStance for Salesforce: setup guide
• Integrations & API: Getting Your API Key