Reporting & Exports

Average Score Calculation
Average Score is a calculated score found on Kiosk Reports & Dashboards. It's used to provide a normalized score even if different survey scales are...
Mon, 2 May, 2022 at 6:52 PM
Total Rates Definition
Total Rates The total number of responses. Not survey sessions, but how many questions they provided a rating for. Positive/Negative Total Rates This...
Thu, 4 Nov, 2021 at 2:26 PM
Scheduled Reports: Automatic Excel Exports by Email
Scheduled Reports email an Excel export of your kiosk survey results to anyone you choose, automatically, on a recurring schedule. Create a scheduled repor...
Sun, 18 Oct, 2026 at 9:05 AM
AI Highlights and AI Question Review
SurveyStance includes AI tools that help you understand your feedback faster and write better questions. AI Highlights: summarize your feedback Go to Sur...
Sun, 18 Oct, 2026 at 9:07 AM
Rates: Exporting Feedback Rates to Excel
You can download your kiosk feedback as an Excel file from the SurveyStance app. Log in at app.surveystance.com. In the left sidebar under Survey Kiosk, ...
Sun, 18 Oct, 2026 at 9:07 AM
Compare Device Data - Feedback Kiosk Survey
Feedback Kiosk Surveys can now compare device survey data side by side for up to 5 devices at a time. So if you are looking to see how one device/location i...
Thu, 29 Jul, 2021 at 7:10 AM
How to Delete Rates from the Portal (Survey Kiosk & OneClick)
Need to remove test responses, duplicates, or other rates you don't want in your reports? You can delete rates directly from the SurveyStance portal for...
Wed, 21 Oct, 2026 at 7:25 AM